Frequently Asked Questions
Everything you need to know about your JOLYN order, shipping, and our high-performance swimwear.
How do I find the right size for my body type?
We recommend checking our detailed Size Guide located on each product page. Since our swimwear is designed for high-performance and a secure fit, many customers prefer to size up if they are between sizes or looking for a more relaxed fit for casual wear.
What is your return and exchange policy?
We offer a 30-day return window for all unwashed and unworn items with original tags and hygiene liners intact. Please note that items marked as 'Final Sale' cannot be returned or exchanged.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental United States. We also offer expedited shipping options at checkout if you need your gear sooner for a competition or vacation.
Is JOLYN swimwear chlorine resistant?
Yes! Our suits are made from high-quality, 100% polyester Foreverever fabric, which is designed to withstand harsh chlorine, salt water, and sun without stretching out or fading.
Do you ship internationally?
We currently ship to many countries worldwide. International shipping rates and delivery times vary by location and are calculated at the checkout page based on your local customs and duties.
How should I care for my swimwear to make it last?
To extend the life of your suit, we recommend rinsing it in cold, fresh water after every use and laying it flat to dry in the shade. Avoid machine washing, tumble drying, or using harsh detergents.